Terms and Conditions
1. Introduction
Welcome to cp merchant. These Terms and Conditions govern the contractual relationship between you (hereinafter referred to as the “User”) and cp merchant (hereinafter referred to as the “Provider”) regarding the use of the offered payment and custody services.
2. Definitions
• Provider: cp merchant, the operator of the payment and custody platform.
• User: Any natural or legal person who registers to use the Services.
• Services: All payment and custody services and related functions provided by the Provider.
• Cryptocurrencies: Digital currencies such as Bitcoin, Ethereum, and others supported by the Provider.
• Custody Services: Services related to the secure storage of cryptocurrencies on behalf of the User.
3. Registration and Account Creation
3.1 Registration Requirement
Registration is required to use the Services. The User must provide complete and accurate information.
3.2 Verification
The Provider reserves the right to verify the User’s identity and request necessary documents.
3.3 Account Security
The User is responsible for the security of their account and must keep access credentials confidential.
4. Services
4.1 Payment Processing
The Provider enables Users to accept and process cryptocurrency payments.
4.2 Custody Services
• 4.2.1 Storage of Cryptocurrencies: The Provider offers secure storage of cryptocurrencies on behalf of the User.
• 4.2.2 Security Measures: The Provider employs modern security standards and technologies to protect the stored assets.
• 4.2.3 Accessibility: The User can access their stored cryptocurrencies at any time, subject to technical or regulatory restrictions.
4.3 Integration
Provision of APIs and plugins for integration into various e-commerce platforms.
4.4 Support
Technical support is provided according to the times and channels specified on the website.
5. Fees and Payment Terms
5.1 Fee Structure
• 5.1.1 Transaction Fees: A transaction fee of X% is charged per successful payment.
• 5.1.2 Custody Fees: A monthly fee of Y% of the stored amount or a fixed amount of Z Euros is charged for custody services.
5.2 Billing
Fees are automatically deducted from received amounts or the stored balance.
5.3 Changes to Fees
The Provider may change the fee structure with a notice period of 30 days.
6. Rights and Obligations of the User
6.1 Legal Use
The User agrees to use the Services only for lawful purposes.
6.2 Prohibited Activities
Activities such as money laundering, fraud, terrorism financing, and trading of illegal goods are prohibited.
6.3 Cooperation Obligation
The User must provide all necessary information required to meet legal obligations, particularly in the context of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
6.4 Confidentiality
The User is obligated to keep their account credentials secure and to inform the Provider immediately if unauthorized access is suspected.
7. Rights and Obligations of the Provider
7.1 Service Provision
The Provider delivers the Services with reasonable care but does not guarantee uninterrupted availability.
7.2 Security of Custody
The Provider commits to implementing appropriate security measures to protect the stored cryptocurrencies.
7.3 Account Suspension
The Provider may suspend the User’s account if misuse or violation of the T&C is suspected.
7.4 Changes to Services
The Provider reserves the right to modify or discontinue Services, adhering to reasonable notice periods.
8. Security and Data Protection
8.1 Privacy Policy
Personal data is processed in accordance with the Privacy Policy.
8.2 Data Security
The Provider implements appropriate technical and organizational measures to protect data and stored assets.
8.3 Reporting Obligations
Security incidents will be communicated to affected Users and, if necessary, to authorities.
9. Limitation of Liability
9.1 Disclaimer
The Provider is not liable for indirect damages, consequential damages, or lost profits unless caused by intentional or grossly negligent behavior.
9.2 Liability Cap
Liability is limited to the amount the User has paid in fees over the last 12 months or the value of the stored assets, whichever is lower.
9.3 Exceptions
The limitations of liability do not apply in cases of intent, gross negligence, or breach of essential contractual obligations (cardinal duties).
10. Risks Associated with Cryptocurrencies
10.1 Volatility
The User acknowledges that cryptocurrencies are subject to significant price fluctuations.
10.2 Regulatory Risks
Changes in legislation may affect the use and custody of cryptocurrencies.
10.3 Technical Risks
There is a risk of technical malfunctions, hacking attacks, or other events that could lead to the loss of cryptocurrencies.
11. Termination and Suspension
11.1 Ordinary Termination
Either party may terminate the contractual relationship with a notice period of 30 days in writing.
11.2 Extraordinary Termination
The right to terminate without notice for a compelling reason remains unaffected.
11.3 Consequences of Termination
Upon termination, any remaining balances will be paid out after deducting any applicable fees.
12. Changes to the Terms and Conditions
12.1 Notification
Changes to the T&C will be communicated to the User at least 30 days before they take effect.
12.2 Right of Objection
The User has the right to object to the changes within 14 days.
12.3 Acceptance
If the User does not object within the specified period, the changes are considered accepted.
13. Applicable Law and Jurisdiction
13.1 Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Germany.
13.2 Jurisdiction
The exclusive place of jurisdiction is the Provider’s registered office.
14. Severability Clause
Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid one that comes closest to the economic intent of the invalid provision.
SAFETY: CP Merchant operates under the rules of financial, operational and legal safety, as well as AML and KYC regulations. All transactions are processed via encrypted HTTPS connections with the use of safe TLS protocols and encryption algorithms
Copyright ©️ 2019-2024 CryptoPerformance Group. All Rights Reserved.
CP Merchant is a Fintech company.
CP Merchant is operated by Global Performance Group OOD (LLC). The company is officially registered (Reg. No: BB – 137 /05.01.2023) in Sofia – Republic of Bulgaria as a EU provider of activities of a virtual currency exchange operator and a deposit virtual currency operator.
Legal Disclaimer:
Investments in cryptocurrencies are connected with the possibility of a loss for the Users, even with a small change in the price of the underlying instrument in the form of cryptocurrency. It is not possible to make a profit on cryptocurrencies without exposing yourself to the risk of incurring a loss. When making investment decisions, the User should be guided by his own judgment. More information is available in the Declaration of Investment Risk.